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Credit Card on File: A Simple Way to Enhance Medical Practice Cash Flow Print E-mail
Written by   
Sunday, 09 June 2013 00:00

At Manage My Practice, we are big proponents of the credit card on file system as a road to financial viability. This program changes your patient collections from a back-end collection program to a front-end collection program, effectively collecting 95% of the patient responsibility within 45 days of the service.

In a credit card on file (we abbreviate it "CCOF") program, the patient's credit card information is securely stored off-site so that co-pays, co-insurance, deductibles, non-covered services, and balances after insurance has paid can be charged to the card automatically.

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Five best practices for training staff on EHR Print E-mail
Written by The Profitable Practice   
Thursday, 30 May 2013 00:00

It's not uncommon for electronic health record (EHR) implementation to be met with some resistance. After all, transitioning from a paper-based environment to one reliant on an electronic system can be daunting for physicians, nurses and other staff. Converting to an EHR doesn't have to be something a practice dreads, however. With proper training, staff can learn even the most complicated systems.

Training isn't just helpful-research has shown that it's essential to the implementation process. It can help practices avoid setbacks, errors, employee turnover and other general frustrations while facilitating a smooth transition from paper to an electronic system. Without it, meaningful use of EHR technology simply isn't possible.

Here, we've put together five effective EHR training tips to get staff in your practice adequately trained and comfortable on a new system...
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Last Updated on Friday, 31 May 2013 08:01
Updated lung cancer guidelines Print E-mail
Thursday, 16 May 2013 00:00

Lung cancer causes more deaths in the United States, 160,000 estimated in 2012, than the next three most common cancers, colon, breast, and prostate, combined.

More than 1.6 million people worldwide were newly diagnosed with lung cancer, comprising 13% of all new cancer diagnoses, and 1.4 million died of lung cancer, which was 18% of all cancer deaths in 2008.

The American College of Chest Physicians released the Diagnosis and Management of Lung Cancer, 3rd ed: ACCP Evidence-Based Clinical Practice Guidelines on Tuesday (May 7). The guidelines represent the culmination of a multiyear rigorous process involving over 100 multidisciplinary experts in the fields of pulmonology, critical care, thoracic surgery, medical and radiation oncology, pathology, integrative medicine, primary care, health-care research, guidelines methodology, and epidemiology. The ACCP guidelines summarize the state of the art in lung cancer in 24 chapters and 278 recommendations, covering the entire scope of the field.

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Source: KevinMD
4 Tips for Proper Employee Selection Print E-mail
Written by Jay Shorr, BA, CMBM, CAC I & II, and Mara Shorr, BS, CAC II   
Monday, 22 April 2013 09:23

Selecting the proper employee can make or break your medical practice, regardless of your specialty.

So much so that we wrote a piece on the entire recruitment process for MedEsthetics magazine, due out within the next few issues. Of course, we're happy to let you know when it's published on our blog here.  In the meantime, we're providing more information on an isolated part of the process: what to consider when hiring a new employee.

Whether that person is an aesthetician, medical assistant, nurse or receptionist, all members of your practice are incredibly important: they represent you, your brand and the manner in which you are perceived by your patients and the public as a whole.  A rude receptionist sets the tone for the entire visit... should a patient choose to book that appointment after a less-than-lovely phone interaction.  From poor bedside manner to employee theft and clerical errors in your practice management software, curb the issues before they arise with a few of these simple selection tips:
  • Once you post the position, carefully scrutinize the resumes as they begin to arrive.  Eliminate typos, illegible formats and other initial turnoffs.
  • Review the length of time the candidate spent with his/her previous employers.  Warning signs appear when you see a series of five-month employers, and you don't want to add your name to that list.
  • Confirm past employer references and verify your prospect's industry-related experience.
  • Review scheduling conflicts. If the possible new employee is unavailable during your peak hours, wish them well on their search and explain you're not the office for them.
Contact us if you're looking for assistance in selecting a new employee. And, for more information on the employee selection process, how to prevent employee theft and more, visit the blog of The Best Medical Business Solutions here.

Last Updated on Monday, 29 April 2013 08:48
Think Your Practice Is Too Small for Compliance Activities? Think Again. Print E-mail
Written by   
Monday, 22 April 2013 09:15

There are countless reasons for CMS to request records to verify the accuracy and documentation of information submitted for payment; their approach is to 'pay and pursue.' Nevertheless, mistakes - no matter how innocent - can prompt prepayment review, which becomes a costly and frustrating endeavor for the provider.

Compliance is one of those nebulous, expensive-sounding areas that causes most providers to assume a "Don't ask, don't tell" posture. After all, we've never met a practitioner whose behavior knowingly straddled the fine line between legal and not. But mistakes do happen, and the best of habits erode over time. Proactive providers of a certain size rely on an established Compliance Program to keep them out of trouble. In our experience, however, practices with one or two providers mistakenly assume they're too small to be on the radar and lack the financial resources for large-scale compliance activities.

But in the field of compliance, even a little bit is a good start. Here are some basic components you can put in place right now...

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Last Updated on Saturday, 27 April 2013 09:39
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