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HomeCompliance Update → Dumpster Diver Demonstrates Importance of Proper Medical Records Storage and Disposal

Dumpster Diver Demonstrates Importance of Proper Medical Records Storage and Disposal Print E-mail
Written by Vitale Health Law   
Monday, 05 March 2018 00:00

Just because a business closes its doors, it doesn't mean that it no longer is obligated to safeguard patients' protected health information (PHI), as one company recently learned. Earlier this month, the receiver appointed to liquidate the assets of Filefax, Inc. agreed to pay $100,000 out of the receivership estate to settle potential HIPAA violations. Filefax was an Illinois  company that provided storage, maintenance and delivery of medical records. Before it shut its doors in 2016, the U.S. Department of Health and Human Services Office for Civil Rights received a complaint alleging that a "dumpster diver" brought medical records obtained from Filefax to a shredding and recycling facility to exchange for cash. After opening an investigation, OCR confirmed that the medical records of more than 2,100 patients had been left at the shredding facility in February 2015.

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