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5 steps to create medical quality without trying Print E-mail
Written by Kjell Benson, MD | KevinMD   
Thursday, 27 July 2017 00:00

The need for what we are calling medical "quality" is acute, yet the strategies employed to obtain it are destroying medicine. Patient outcomes are inconsistent, care varies depending on many factors outside of disease state, and the cost of our medical system is not sustainable. But to fix this, most health systems employ non-clinicians to audit charts while checking boxes such as "A1C<8%?" and "DVT prophylaxis ordered within 24 hours?" These non-providers then send threatening letters and cut salaries with "pay-for-performance." Unsurprisingly, such efforts are not working, and only end up creating distorted physician-patient relationships. Yet, obtaining improved quality requires only a few key steps...


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